Car insurance

Searching for the right car insurance can be complicated. So we’re here to make your life easier. Whatever your car’s shape or size, our team of experts are here to help you drive with confidence under the right cover.


Home insurance

Finding the right insurance to protect your property and all its belongings is often a difficult process. That’s why we’re here to find you a policy tailored to your home, giving you extra assurance in your insurance. Whether you’re a homeowner, landlord, or building a property, we can help you with the right insurance to keep your house a home.


Van insurance

On the lookout for the right van insurance? Our expert team will find the right insurance to have you covered. Whether you’re a sole trader or have a fleet of vans, we work with a range of insurers to provide you with the right cover to keep you and your van on the road.


Business insurance

Searching for a business insurance deal? From home offices to large enterprises, we understand that every business is different. That’s why our expert team works hard to find the right policies and protection for your specific business needs.


Farm insurance

We understand the constant demands of farming, so we’re here to make one thing much easier. No matter the size, we work with you on a personal level to protect your livelihood and help find the most competitive cover that your farm needs.

Other insurance

Searching for the right car insurance can be complicated. So we’re here to make your life easier. Whatever your car’s shape or size, our team of experts are here to help you drive with confidence under the right cover.

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Social Media Policy

Social Media Terms of Use.

AbbeyAutoline's social media channels are managed by AbbeyAutoline’s internal and extended Marketing/PR teams. 

When referring to Social Media we mean and websites and applications that enable the creation and sharing of content and/or the participation in social networking. This includes but is not limited to sites such as Facebook, Twitter, LinkedIn, Instagram and Youtube. 

Content will include the following types of information: 

-Insurance product announcements and information 
-Press releases 
-New content published on the website 
-Marketing campaigns 
-General insurance market information 
-General information 

How we use Social Media: 

-We will use our Social Media pages to distribute content and information as detailed above with Social Media users and our followers. 
-We will use hashtags and tag/link to other Social Media pages where appropriate. 
-We may like or respond to 3rd party and customer posts / comments, however this does not imply endorsement. 
-We welcome engagement from our Social Media followers. We will respond to genuine general enquiries only via the relevant Social Media channel when possible. 

-If you follow us on Twitter, we do not automatically follow back. 
-We are unable to provide personal or policy information via Social Media. To ensure the security and data protection of our customers, we will request that Social Media users contact us via telephone / in branch to ensure that security procedures are followed. 

Please note, we do NOT accept cover instructions via Social Media. 

-We will monitor all correspondence and posts on our Social Media pages and reserve the right to report and/or block any individual who does not comply with the terms of use as listed below whether directed at AbbeyAutoline or at any other user. 
-We are unable to message any of our Social Media fans unless we are ‘direct messaged’ first, therefore we may from time to time ask individuals, with queries, to ‘direct message’ us. 
-We will update and monitor our Social Media accounts during office opening hours, Monday to Friday 9-5pm. 

-Social Media accounts may occasionally be unavailable and we accept no responsibility for our lack of service due to any downtime. 

-Emerging themes or helpful suggestions are routinely passed on to the marketing, branch or web teams internally as recommendations, where appropriate. 
- Social Media accounts will not be used to deal with media queries, although we reserve the right to comment on inaccurate coverage or insightful comment. 


House rules 

We expect social media users to offer us the same level of courtesy that we offer them, so we have a short set of ‘house rules’ for our social media channels. 

All users must comply with the social media platform’s Terms of Use as well as AbbeyAutoline's Terms of Use: 

-You are wholly responsible for any content you post including content that you choose to share 
-We will remove, in whole or in part, or ignore posts that we feel are inappropriate 
-We will report and remove any social media profiles that are set up using AbbeyAutoline's brand imagery without permission 

We will remove, block, ban and/ or report users to the relevant Social Media platform and in serious cases to the police or other appropriate authorities who any messages or activity which we believe: 

-Bully, harass or intimidate any individual or organisation 
-Are unlawful, libellous, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive 
-Are deceptive or misleading 
-Infringe or violate someone else’s rights 
-Violate the law 
-Violate any intellectual property rights 
-Discuss ongoing legal proceedings 
-Are spam (persistent negative and/or abusive tweeting in which the aim is to provoke a response) 
-Advertise products or services 
-Are irrelevant or off-topic 
-Are disruptive 
-Are repetitive 

We will also remove, block, report or ban any user who: 

-Encourages others to post such messages 
-Uses offensive images as their profile picture 
-Has an offensive username 

We reserve the right to modify or change these conditions at any time. 

©AbbeyAutoline. AbbeyAutoline is a trading name of Abbey Insurance Brokers Limited who are authorised and regulated by the Financial Conduct Authority – 434752.  




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