Careers

AbbeyAutoline is part of Prestige Insurance Holdings, which also includes Bond Lovis Insurance Brokers, Stroll Insurance, Prestige Underwriting Services, Prestige Underwriting Services (Ireland), Customer Claims Assist, Cover.Net, Octane London Market and Reliable Cars.

Job Title: Trainee Sales Advisors (Personal Lines Insurance)
Reporting to: Personal Lines Office Manager
Location: Provincewide

What you'll be doing

You will undergo a comprehensive training programme to enable you to provide a complete personal lines service to our customers by giving knowledgeable, tailored advice on our range of personal lines insurance products, selling and cross selling these tailored products within company set sales targets.  You will assist customers with their queries to include mid-term adjustments and look after their renewals.

Role Responsibilities

• Providing expert and prompt advice to new and existing customers regarding their insurance needs.
• Provision of quotations and setting up new policies.
• Maximising all sales opportunities to identify any additional covers customers may benefit from.
• Identifying and following up on prospects quickly and professionally.
• Effectively and efficiently handle policy adjustments, renewals and any other queries which may arise.
• Handling of customer complaints in accordance with company procedures, calmly and with empathy.
• Achieving personal monthly targets whilst maintaining acceptable standards of work and quality.
• Adhering to FCA regulations and requirements.
• Being a corporate ambassador by presenting a professional image at all times.

The Role: At a glance

This is a sales role whereby you will be working towards individual and company set monthly targets. It is heavily customer focused with the provision of exceptional customer service at the heart of everything you do. There are no budgetary or staffing responsibilities.

The Person

What we are looking for

• 5 GCSEs, grades C or above (including Maths & English), or equivalent.
• Previous sales and/or customer service experience.
• Computer literate.

Who we are looking for

• Good team player.
• Negotiation and influencing skills.
• Planning, organisational and time management skills.
• Problem solver.
• Effective communicator and listener.

What We Offer In Return

• Sales bonus.
• Initially you will be placed on a 12-month Traineeship Contract with a permanent Contract issued on successful completion of the training programme.
• Hours of work; 36 ½ hours per week (flexible work patterns will be considered).
• Annual leave commences on 31 days (to include customary holidays), with additional annual leave accruing based on length of service.
• Company Pension Scheme.
• Life Assurance.
• Private Medical Insurance.
• Employee Assistance Programme (EAP).
• Eyecare Scheme.
• Staff insurance discounts.
• Continuous learning and development.
• Excellent in-house training with opportunities to gain professional insurance qualifications.

To Apply

Clink on the link below;

Apply - Trainee Sales Advisor

Closing Date

Monday 6th June 2022

AbbeyAutoline is an Equal Opportunities Employer

AbbeyAutoline is part of Prestige Insurance Holdings, which also includes Bond Lovis Insurance Brokers, Stroll Insurance, Prestige Underwriting Services, Prestige Underwriting Services (Ireland), Customer Claims Assist, Cover.Net, Octane London Market and Reliable Cars.

Job Title: Insurance Administration Assistant
Reporting to: Team Leader
Location: Carrickfergus / Hybrid

What you'll be doing

You will provide complete insurance administrative support to both sales staff and clients to ensure insurance policies and policy adjustments are processed promptly and accurately. And to assist in the effective and efficient operation of the department.

Job Accountabilities

• Deal with and resolve client queries – written/email or telephone.
• To chase outstanding client documents and update records accordingly.
• Liaise with insurance companies, branch staff and clients – written/email or telephone.
• Process diary action lists.
• Completion of new business and renewal files.
• Action post from clients and companies.
• Identify any areas of concern and refer to appropriate staff.
• Check manual new business details and adjustment details and print off relevant policy documentation.
• Process additional premiums and returns.
• Issue continuation cover notes to clients.
• Check and amend/print documents for queries on betters being returned from the post room.

General Duties

• Maintain and enhance the Company’s reputation through excellent standards of professional conduct, in line with Company policy and procedures, compliance, core values and behaviours.
• Strictly maintain client confidentiality.
• Be an effective, willing and enthusiastic team player.
• Complying with all Company policies and procedures, including health and safety
• Complying with any applicable regulatory and legislative requirements including the Company’s Code of Conduct.
• Undertake training and professional development as necessary for the performance of your role.
• Carrying out any other functions deemed necessary for the effective operation of the department.

The Person

What we are looking for

• 5 GCSEs at grade C or above (or equivalent) to include English and Maths (this will be waived in lieu of extensive relevant experience).
• Office administration experience.
• Computer literate with a working knowledge of Microsoft Office.

Who we are looking for

• Ability to communicate effectively at all levels using a variety of media.
• An effective, willing, and enthusiastic team player.
• Ability to prioritise and organise work to ensure that deadlines are met.
• Great eye for detail.

What We Offer In Return

• Salary is negotiable depending on experience
• Hours of work average 36.67 hours per week Monday-Friday 9.00am to 5.00pm and 1 in 3 Saturdays 9.00am to 2.00pm
• 20 days annual leave plus 11 statutory days, with additional annual leave accruing based on length of service
• Company Pension Scheme
• Life Assurance
• Private Medical Insurance
• Employee Assistance Programme (EAP)
• Eye Care Scheme
• Staff Insurance Discounts
• Service Awards
• Continuous Learning and Development
• Excellent in-house training with opportunities to gain professional insurance qualifications.

To Apply

Clink on the link below;

Apply - Insurance Administration Assistant

Closing Date

Wednesday 8th June 2022

AbbeyAutoline is an Equal Opportunities Employer