Careers

Location: Cavan

Purpose of the Job

The goal is to raise the profile of the Commercial division to achieve the company’s objective of being the business insurance provider of choice by providing professional, knowledgeable commercial insurance advice to clients.

The Commercial Account Handler plays a key role in managing Commercial Client Accounts, ensuring their Commercial Insurance needs are met.

Job Accountabilities:

Customer:

• Preparing Broking Presentations for New & Existing Clients
• Provide expert and prompt advice to new and existing customers regarding their insurance needs and identifying any additional covers they may benefit from.
• Liaise as appropriate with insurer partners.
• Identify new prospects through networking and market research.
• Maximise all sales opportunities including prospect generation and cross selling.
• Achievement of monthly/annual targets
• Be a corporate ambassador and by presenting a professional image of self and AbbeyAutoline at all times.

 Customer Service:

•  Maintain the highest quality of customer service levels by prompt, customer-focused, professional servicing of client accounts by efficient Mid-Term-Adjustments and customer queries.
• File Management - ensure individual client cases are completed promptly, effectively, accurately and fully.
• Ensure client confidentiality is maintained and protected at all costs.
• Adhere to the Central Bank regulations and requirements.
• Provide cover for commercial team colleagues when necessary.
• Handling of customer complaints in accordance with company procedures

Other Functions/Responsibilities

• Undertake training and Professional Development as necessary for the performance of the role.
•  Attendance at promotional exhibitions and external meetings outside company hours as required.
• Be an effective, willing and enthusiastic team player in the development of the commercial business in addition to the success of the company as a whole.

General Duties

• Ensure compliance with all company policies and procedures, including health and safety procedures
• To comply with all applicable regulatory and legislative requirements, including:-
  • Maintain Central Bank compliance at all times which requires you to act honestly, ethically and with integrity at all times and manage own financial affairs in a sound and prudent manner.
  • Compliance with ROI F&P and MCC policies and processes.

• Maintain CPD (Continuing Professional Development) on an ongoing basis as applicable for role.
• Maintain and enhance the Company’s reputation through excellent standards of professional conduct, in line with Company policy and procedures, compliance and Core Values.

• Comply with all company policies and procedures, including health and safety procedures.
• Strictly maintain client confidentiality.

• Any other duties that can reasonably be requested by the Manager or representatives’ acting on behalf of and with the permission of the Manager.

Remuneration and Conditions of Employment

• Competitive salary, negotiable depending on qualifications and experience
• Hours of work; 35 hours per week, Monday to Friday, 9.00am – 5.00pm
• 20 days annual leave plus 11 statutory days, with additional annual leave accruing based on length of service
• Company Pension Scheme
• Life Assurance
• Private Medical Insurance
• Employee Assistance Programme (EAP)
• Eyecare scheme
• Staff insurance discounts
• Continuous learning and development support

Who we’re looking for;

Qualifications

• APA Commercial
• Maintained CPD record

Experience

• Previous experience in general insurance
• Experience and / or working knowledge of Commercial insurance in the ROI market
• Evidence / experience in delivery of excellent Customer Service
• Excellent communication and interpersonal skills, able to communicate to people at all levels using a variety of communication channels
• Analytic ability with report writing skills
• Proven high level of accuracy in both numeric and written work
• Computer literate – knowledge of a variety of insurer platforms

Competencies

• Good team player
• Negotiation and influencing skills
• Planning, organisational and time management skills
• Problem Solving
• Ability to work under pressure and to meet deadlines
• Act honestly, ethically and with integrity

HOW DO I APPLY?  

If you would like to become part of the team at AbbeyAutoline, please send your tailored CV through to the HR Department at hr@abbeyautoline.co.uk

If you have any queries or you would like further information please telephone our HR team on 02890355582.

Location: Across Northern Ireland

Reporting to: Director of Commercial Lines

What you’ll be doing

We intend to become Northern Ireland’s insurance provider of choice. You’ll get us there by helping us win new customers and expertly manage the key accounts of existing clients.

Your responsibilities

• Support the growth and development of the Commercial Insurance Business.
• Providing expert and prompt advice to new and existing customers.
• Identifying potential new customers through networking and market research.
• Delivering outstanding customer service in order to build enduring professional client partnerships.
• Achieving monthly/annually sales and growth/retention figures.
• Reviewing client insurance portfolios.
• Adhering to FCA regulations and requirements.
• Attending events and meetings outside company hours as required.

The role: at a glance

• This is a critical sales and support role that is heavily focused on clients. There are no budgetary or staffing responsibilities.
• The Commercial division is seen as the growth area of the company, so this role demands a high level of initiative and dynamism from you.

Who we are looking for

Essential

2 A Levels or equivalent (A-C).
CII qualification.
Previous experience in commercial insurance sales.
Excellent sales and business development skills.
Excellent negotiation skills.
Proven ability to be self-motivated and proactive to achieve sales targets.
Excellent communication skills, able to communicate to people at all levels using all communication channels.
Ability to build successful, mutually beneficial business relationships.
Analytical ability with report-writing skills.
Computer literate.
Good presentation skills.
Good team player.
Negotiation and influencing skills.
Planning, organisational and time management skills.
Problem-solving.
Ability to work under pressure and meet deadlines.

Desirable

Degree/third level equivalent qualification.
Working towards ACII qualification.
Candidates will be required to undertake additional CII (Chartered Insurance Institute) qualifications.
Experience in off-site client meetings to assess insurance needs.
Demonstrate relationship building and professional networking experience.

The company has the right to increase the essential criteria where a large number of candidates meet both the essential and desirable criteria.

Remuneration and Conditions of Employment

• Salary is negotiable, depending on qualifications and experience.
• Bonus / Incentive to be agreed in line with targets post appointment.
• Hours of work; Monday to Friday 9:00 a.m. – 5:00 p.m.
• 20 days annual leave plus 11 statutory days, with additional annual leave accruing based on length of service.
• Company Pension Scheme.
• Life Assurance.
• Private Medical Insurance.
• Employee Assistance Programme (EAP).
• Eyecare Scheme.
• Staff insurance discounts.
• Continuous learning and development support.
• The post holder will be required to undertake such internal and/or external training as deemed necessary by the Company.

HOW DO I APPLY?  

If you would like to become part of the team at AbbeyAutoline, please send your tailored CV through to the HR Department at hr@abbeyautoline.co.uk

If you have any queries or you would like further information please telephone our HR team on 02890355582.

Location: Across NI

Reporting to: Commercial Broking Manager

What you’ll be doing

We intend to become Northern Ireland’s insurance provider of choice. You’ll help us get there by providing professional, knowledgeable advice to clients and supporting the Account Executive team.

Your Responsibilities

• Supports the Commercial Account Executives in managing Commercial client accounts.
• Making sure clients’ Commercial Insurance needs are met.
• Preparing presentations for new and existing clients.
• Providing prompt, expert advice to clients.
• Identifying any additional covers clients may benefit from.
• Identifying new Commercial prospects.
• Maximising sales opportunities and achieving monthly/annual targets.
• Assisting with renewals.
• Ensuring client cases are completed promptly, accurately and fully.
• Adhering to FCA regulations and requirements.
• Handling customer complaints in accordance with company procedures.
• Attending events and meetings outside company hours as required.

Your Role: At A Glance

• This is a critical sales and support role that is heavily focused on clients. There are no budgetary or staffing responsibilities.
• The Commercial division is seen as the growth area of the company, so this role demands a high level of initiative and dynamism from you.

Remuneration and Conditions of Employment

• Salary is negotiable, depending on qualifications and experience.
• Bonus / Incentive to be agreed in line with targets post appointment.
• Hours of work; Monday to Friday 9:00 a.m. – 5:00 p.m.
• 20 days annual leave plus 11 statutory days, with additional annual leave accruing based on length of service.
• Company Pension Scheme.
• Life Assurance.
• Private Medical Insurance.
• Employee Assistance Programme (EAP).
• Eyecare Scheme.
• Staff insurance discounts.
• Continuous learning and development support.

The post holder will be required to undertake such internal and/or external training as deemed necessary by the Company.

Who we are looking for

Essential

5 GCSEs, grades C or above (including Maths & English), or equivalent.
Previous experience in general insurance.
Experience and/or working knowledge of Commercial insurance.
Evidence/experience in delivery of excellent customer service.
Excellent communication skills: ability to communicate to people at all levels using a variety of channels.
Analytical ability and report-writing skills.
Proven high level of accuracy in numeric and written work.
Computer literate: knowledge of a variety of insurer platforms.
Good team player.
Negotiation and influencing skills.
Planning, organisational and time management skills.
Problem solving.
Ability to work under pressure and meet deadlines.

Desirable

CII qualifications an advantage.
Additional relevant insurance qualifications an advantage.
Sales qualifications an advantage.
Sales experience an advantage.
Customer Service knowledge a distinct advantage.
Working knowledge of OGI
Experience in credit control

The company has the right to increase the essential criteria where a large number of candidates meet both the essential and desirable criteria.

HOW DO I APPLY?  

If you would like to become part of the team at AbbeyAutoline, please send your tailored CV through to the HR Department at hr@abbeyautoline.co.uk

If you have any queries or you would like further information please telephone our HR team on 02890355582.